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20 October 2017, Adelaide
Open Council of Australasian Tribunals (COAT) 2017 Registrar Executive Officer Conference section Open Council of Australasian Tribunals (COAT) 2017 Registrar Executive Officer Conference section Council of Australasian Tribunals (COAT) 2017 Registrar Executive Officer Conference

Online Dispute Resolution (ODR) Demonstration

Ross Paull and Nitzan Karni spoke on the topic of ODR and demonstrated Guided Resolution’s system at the Second National COAT Tribunal Registrar & Executive Officer Conference.

18 October 2017, Melbourne
Open Law students complete a project in conjunction with Guided Resolution section Open Law students complete a project in conjunction with Guided Resolution section Law students complete a project in conjunction with Guided Resolution

Work Integrated Learning Project

A select group of Juris Doctor (JD) students from Monash University successfully completed a work project and presented their findings to Guided Resolution’s CEO. The group explored how Online Dispute Resolution could be best implemented within major Tribunals.

24 May 2017, Melbourne
Open Dispute resolution and the Courts section Open Dispute resolution and the Courts section Dispute resolution and the Courts

Ross Paull was a keynote speaker on this topic at the 2017 Law Conference hosted by Deakin Law School, Centre on the Legal Profession.

18 May 2017, Sydney
Open Stephen Lancken named “Mediator of the Year” at the 2017 Australasian Law Awards section Open Stephen Lancken named “Mediator of the Year” at the 2017 Australasian Law Awards section Stephen Lancken named “Mediator of the Year” at the 2017 Australasian Law Awards

The annual Australasian Law Awards celebrates excellence in the legal profession. We are pleased to announce that Steve Lancken, one of our Advisory Board members, received the award of Resolution Institute Mediator of the Year.

http://www.auslawawards.com.au/

7 April 2017, Sydney
Open Guided Resolution selected as one of Westpac’s inaugural 200 Businesses of Tomorrow 2017 section Open Guided Resolution selected as one of Westpac’s inaugural 200 Businesses of Tomorrow 2017 section Guided Resolution selected as one of Westpac’s inaugural 200 Businesses of Tomorrow 2017

In celebration of Westpac's 200th anniversary, the bank has compiled a list of 200 Australian businesses, which it predicts will unlock Australia's 'economic potential'. The 200 acknowledged businesses gathered at a summit in Sydney where they networked and collaborated alongside Australian business icons.

Guided Resolution was selected as one of Westpac’s inaugural 200 Businesses of Tomorrow (BoT). The Westpac program recognises and supports great Australian businesses today, with a clear vision for tomorrow. The 200 BoTs were chosen on their potential to shape Australia’s future. Each selected business demonstrated the following qualities:

  • A track record of delivery
  • Clarity of purpose and vision
  • Outstanding value to customers
  •  Capability to meet tomorrow’s challenges
  • Adaptability and resilience
  • Contribute beyond the business to the community, industry or the economy

Guided Resolution was selected from more than 2,000 nominees, independently assessed by Deloitte and chosen by a high profile judging panel. 

http://www.businessesoftomorrow.com.au

17 March 2017, Hamilton Island
Open Online Dispute Resolution section Open Online Dispute Resolution section Online Dispute Resolution

Ross Paull spoke on this topic at the 2017 ACCAL Conference, a conference organised by the Australian College of Community Association Lawyers on 15-17 March 2017.

The presentation focused on ODR tools, how they are delivered and how they can be applied to strata related disputes.

13 July 2016, Sydney
Open Technology in ADR: computers as mediators section Open Technology in ADR: computers as mediators section Technology in ADR: computers as mediators

Ross Paull and Nitzan Karni gave a talk at the New South Wales Bar Association. The talk specifically addressed Online Dispute Resolution (ODR) including its challenges and potential benefits. It focused on the types of ODR that could augment existing dispute resolution protocols across a variety of industries and contexts.

The key theme is that ODR seeks to harness technology as the metaphorical “Fourth Party” (in other words, a distinct participant) in non-adversarial processes, facilitating control and economy for users through its early structured engagement.

The main sections of the talk were:

  • ODR models
  • Problems
  • Challenges
  • Asynchronous experiential frameworks
  • Leveraging non-adversarial elements
  • Potential benefits
  • Communication advantages
  • Conclusion

Conclusions

ODR is best suited to jurisdictions lower down the food chain of law and justice – such as Tribunals and Ombudsman Services – where speedier and inexpensive outcomes are desirable.

Slides & Brochure

View the event brochure 

Click here for a copy of the presentation slides

5 May 2016, Melbourne
Open Future ready – dispute resolution and technology section Open Future ready – dispute resolution and technology section Future ready – dispute resolution and technology

Ross Paull spoke on this topic at 2016 ANZOA Conference, a conference organised by the Australian and New Zealand Ombudsman Association on 5-6 May 2016.

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